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All of our parts come with a full 1 Year Warranty unless an even longer warranty
is noted! If you have a defective part under warrranty, you will NEVER pay
shipping for both the defective and the replacement part. This feature
alone makes our warranty the best in the industry.
Most of our parts are new and have a zero percent failure
rate. If you believe you have a defective or wrong part, please email us
at
sales@SuperChargerPros.com , subject 'Warranty
Issue' so that we may get you out a replacement. It is our policy to replace ALL
defective or wrong parts. We stand behind our parts 100%.
Our warranty policy is to charge a deposit on a replacement, equal to the value
of the part, and ship out a replacement. The deposit is refunded promptly once
we get the defective back. Again, our warranty covers shipment of the
replacement and return shippment of the defective. It does not cover
anything else . If the blades are damaged, the part is not under warranty.
Returning defective or wrong parts WILL BE treated as a standard return and
subject to a reboxing fee. No exceptions. See pictures below.
Please be sure to include some contact number(s) and email(s). Our techs
will contact you with troubleshooting tips or to arrange a replacement.
Subaru Turbochargers - Due to
oil starvation caused by the banjo bolt and in accordance with Subaru's service
bulletin, the factory oil feed banjo bolt must be replaced in order to qualify
for warranty coverage for all Subaru turbochargers.
PT Cruiser & SRT4 Neon Turbochargers- Part No. 40-300083 - Due to frequent system contamination,
we require the oil line to be replaced in order to warranty the part. It
is the customer's responsibility to provide proof of purchase and install of the
oil line.
Warranty Claim
If you have a problem with one of our parts, we will need to
process a warranty claim. If the part has not been installed, then
please contact us and we can order up the correct parts. If the compressor has
been installed, then we will need some paperwork from you to process the claim.
The following information must be faxed to
(858) 587 8778 or scanned and emailed before any replacement can be shipped.
1. A cover letter with your name, invoice number and
problem. Ship to name if it was shipped somewhere else.
2. A
copy of the original repair order from the shop clearly showing a flush
being done and any accessory parts required being replaced. If these were
not done, the warranty will be declined.
3. If
the other required parts were not purchased from us, then a copy of the
invoice for those parts needs to be included.
We recommend Contacting Us after you have
faxed over the paperwork to ensure we got it. At that point a
representative can pull the fax and process the claim.
PT Cruiser & Neon SRT4 Turbocharger, Part no. 40-300083 Warranty - Due to
frequent system contamination, we require the oil line to be replaced in order
to warranty the turbocharger. The customer is reponsible to provide proof
of install and proof of purchase for the oil line in order to be covered under
warranty.
Legal Warranty Version
We warranty all automotive
parts to be free from defects in material and workmanship for the period
specified on your invoice. It begins from the date purchased. This warranty
does not apply to parts unless the installation instructions are followed in
their entirety. If instructions are not available the work should be performed
by a licensed mechanic.
This warranty does not cover
any expenses incurred in the removal and / or reinstallation of the auto part.
Specifically, this warranty does not cover any expenses for TIME,
RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR.
This warranty covers fixing or replacing the part only. This warranty is
offered only to the original purchaser of the part. This warranty does not
apply, and will be voided, if the auto part sold has been damaged by abuse,
misuse, accident, neglect, or alteration, or if it has been repaired by anyone
other than us. Your warranty will be null and void if the part fails
due to improper installation. If the auto part sold should prove
defective in material or workmanship within the warranty period, return the auto
part to us, postage prepaid, along with your sales invoice. Your dated invoice
will establish your eligibility for the warranty. We will, at our option,
replace or repair the compressor free or charge and return it to you postage
prepaid.
THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY
KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL
APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY
OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE
THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.
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